"Shibui has been our trusted tea partner for years. Their products are of the highest standard, and the service from John and the team is always first-class. They understand the demands of a high-end hotel and consistently deliver on both quality and reliability. A fantastic Scottish business that we are delighted to support."
Janos - Executive Housekeeper
InterContinental The George Edinburgh
What's on the table
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Frequently Asked Questions
Trade Accounts & Ordering
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Apply for a trade account and we'll get you set up with access to our full range and trade pricing — once approved, you can start ordering right away.
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There's no minimum order. Orders under £150 carry a £7.50 (plus VAT) delivery charge; orders of £150 or more are delivered free of charge. Full details on our Delivery page.
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We aim to dispatch same day for orders placed by 12pm, Monday to Friday, for next working day delivery via DPD. Some remote areas may take 2–3 working days instead. Full details on our Delivery page.
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Yes — get in touch at wholesale@shibui-tea.co.uk and we'll arrange samples for you.
Our Approach
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We're not Fairtrade certified, but we're proud members of 1% for the Planet, donating at least 1% of our sales to environmental charities. See who we support.
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We've built our packaging around compostable, plant-based materials wherever we can. Read our full breakdown of what's compostable, what's recyclable, and why.
Accredited & trusted
